Firmware availability and distribution
This is an area where there's a huge amount of confusion. With any luck this article will clear a certain amount of it up. Broadly speaking, there are two types of each model of phone. It's actually far more complicated than that with regional variants, promotional offers etc., but let's keep it simple for the moment. On the one hand, you have the phone as it was originally designed by Nokia and containing Nokia's firmware. On the other hand you have phones that are distributed not directly by Nokia or their retailers but by mobile network operators. In the latter case, the firmware installed in these phones is modified by the network operator to include their logo, links to their services and a few custom features and settings. Occasionally, network operators will also deactivate features of the original phone that they don't want you using. AT&T come straight to mind with their paid-for voice dialling service − the phone already has such a feature built in but...